Roamate™ FAQs

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About Roamate

What is Roamate?

Roamate™ is the first compatibility-based solo travel app that matches you with travelers who roam like you — not just who happen to be free. You can split costs, share experiences, and still keep your independence. Think “solo but shared

Why did you build Roamate?

Because the travel industry still assumes you come with a plus-one. We didn’t. And we paid for it — in Solo Taxes™ (our founder’s tab? $20,684). Roamate exists to kill that penalty, and the quiet compromises solo travelers have swallowed for too long.

Is Roamate a group tour app?

Nope. Tours tell you when to wake up and what to eat. Roamate doesn’t. This is your trip — your way. We just make sure you’ve got the right person to share the ride, the room, or the rooftop view with.

Do I have to give up solo travel?

Never. Roamate isn’t the end of solo travel — it’s the upgrade. Some days you’ll go it alone. Some days you’ll want someone to split the suite or the Uber with. Roamate is built for that balance: solo but shared.

But I like traveling alone.

So do we. Roamate was built with solo travelers, not against them. It’s not about giving up solo—it’s about more ways to do it: solo at sunrise, shared tasting menu at night. Roamate keeps both on the table.

Who is Roamate for?

Roamate is for anyone who’s tired of paying double, waiting on flaky friends, or skipping trips because the math didn’t work for one.

Is Roamate just for solo travelers?

We were born to End the Solo Tax™. But it works beyond solos, too. Couples can Roamate with other couples. Friends can team up. You can hop into a villa share. The math works the same — split never doubled.

Does Roamate replace solo travel?

Not even close. We enhance it. Roamate helps you split smarter, roam safer, and match better — without losing the freedom that makes solo travel worth it.

Is Roamate a dating app?

Nope. We match you for how you roam. Compatibility here means pace, vibe, trust, and costs. The rest? That’s between you and your itinerary.

How do I start using Roamate?

Download the app from the Apple App Store or Google Play, create your profile, take our 25-question Vibe Check quiz, and start matching with Roamates who actually roam like you.

How old do I have to be to use Roamate?

18+. Roamate is for adult travelers only. (Sorry, gap-year high schoolers.)

Do I have to travel with strangers?

Not strangers—Roamates. You match based on personality and travel style, chat first, then decide if you’re a fit.

What if I prefer shorter or weekend trips?

Absolutely—Roamate matches every travel style: weekend escapes, city breaks, or epic journeys alike.

What if I don’t click with my Roamate during the trip?

While chemistry isn’t guaranteed, clear communication before traveling usually ensures a good fit. Open dialogue helps smooth any bumps.

Is Roamate suitable if I'm introverted or prefer quieter trips?

Perfect for you. The quiz specifically considers social energy and communication style, matching you with similarly-minded Roamates.

Getting Started / Accounts

How do I create a Roamate account?

Grab Roamate from the Apple App Store or Google Play, then sign up with an email. It’s free, fast, and takes less time than ordering an airport latte.

Can I sign up with Google/Apple accounts?

Not currently, but we will explore adding this in the future.

I forgot my password—how do I reset it?

Tap Forgot Password on the login screen, enter your email, and follow the reset instructions. Still lost? Drop us a note at support@roamateapp.com and we’ll help.

Can I delete my account?

Yes. You’re in control. Delete your account anytime and all your data is permanently removed according to our Privacy Policy.

Can I control what notifications I receive from Roamate?

Yes. Adjust your notification settings so you hear from us when and how you want — not when you don’t.

Can I adjust who can message or contact me?

You can always block or report anyone who’s not your vibe. Respect and safety are part of the Roamate standard.

Vibe Check Quiz & Matching

What is the Vibe Check quiz?

It’s Roamate’s 25-question travel-compatibility quiz. Not fluff, not gimmicks. Each question is designed to measure how you actually travel — your pace, planning style, stress response, social energy, and more. Because it’s not just “do we both like Paris?” It’s “can we survive the layover together without unfollowing each other?”

Why do I need to take it?

Because most trips fall apart over mismatched travel styles — not destinations. The Vibe Check prevents that. Instead of matching you by “interests,” we match you by behavior. Your answers become your travel DNA — which is how we connect you with Roamates who won’t drive you nuts in a shared Airbnb.

Why 25 questions? Isn’t that a lot?

It’s faster than a TSA line and reveals more about you than your ex ever did. We don’t do lazy matching. Twenty-five questions give us a full picture of your rhythm, habits, and comfort zones — so you’re not splitting a hotel with someone whose idea of “chill day” is climbing a volcano. (And yes, we made it fun. You’ll laugh, you’ll screenshot, you’ll probably learn something about yourself.)

But what does the quiz actually tell you?

You know that moment when you’re hiking and your Roamate is like, “One more mile!” and you’re like, “I want to die”? This quiz prevents that.

How does Roamate use my answers?

Only for one thing: matching you with compatible Roamates. That’s it. Your quiz results never affect feeds, posts, or anything else in the app.

What if I get matched with someone who isn’t my vibe?

No quiz is perfect — not even ours. The Vibe Check dramatically increases your odds of clicking, but it can’t predict every nuance of chemistry. Think of it as a compass, not a contract. That’s why we encourage you to use in-app messaging to feel someone out before you split a villa or a tuk-tuk. Compatibility starts with alignment, but it’s built in conversation.

Is Roamate’s matching 100% accurate?

Nothing in life — or travel — is ever 100%. What we promise is that we’re constantly refining and updating our algorithm to get sharper over time. Your quiz results surface the Roamates most likely to match your pace, planning style, and energy. If it’s ever off, we’d love your feedback — because the more Roamers we learn from, the better the matches get for everyone. Roamate doesn’t guarantee compatibility — we give you tools to make smarter choices, the rest is up to you.

What do I see at the end?

Your top 5 travel compatibility tags surface on your profile. These are shorthand for how you roam — and they’re what other Roamers will see when browsing matches.

How do I take the Vibe Check compatibility quiz?

Tap “Quiz” in the app, answer 25 witty scenario-based questions, and get your top travel tags and travel persona in minutes.

Can I retake the Vibe Check quiz?

Not yet. Right now, the Vibe Check quiz can only be taken once and cannot be retaken or edited. This helps keep your matching consistent and accurate. However, we know preferences evolve. We’re actively exploring a future update that will allow Roamers to refresh or retake their quiz so your matches grow with you.

How quickly can I expect matches after completing the quiz?

Matches appear as soon as there's someone compatible—because travel dreams shouldn’t wait.

What if I don’t have any Roamates right away?

Roamate is growing every day. As soon as someone compatible joins, you’ll see them in your matches. (And you’ll be first in line when they do.)

Can other users see my quiz answers or just my tags?

Only your top tags and travel persona are shown publicly. Your detailed answers remain private.

What if I don’t agree with my tags?

Your tags are generated directly from your quiz answers and can’t be manually changed at this time. As we evolve the matching system, we may introduce editable preferences. Stay tuned — we want tags to feel just as dynamic as the way you roam.

Can I filter who I’m matched with?

Not currently, but profiles clearly display age and location—giving you transparency about your matches.

If I delete my account, are my quiz results wiped?

Yes — your data and quiz results are permanently deleted if you delete your account.

Cleared to Roam™ Verification

What does “Cleared to Roam™” mean?

"Cleared to Roam" is Roamate’s optional background check. Once verified, you get a badge unlocking access to an exclusive community of verified Roamers.

Roamate makes NO REPRESENTATIONS OR WARRANTIES about the completeness, accuracy, or timeliness of any background check. Reports may be incomplete, outdated, expunged, sealed, or contain errors. Roamate does not control the contents of third-party screening data.

Please carefully review the full terms and disclaimers of Cleared to Roam.

Do I need Cleared to Roam to use Roamate?

No. You can match, post, and roam without it. The badge simply opens the verified door so verified Roamers can spot—and choose—each other.

Can I still travel with people who aren’t Cleared to Roam™?

Yes. The badge is optional. Some Roamers will only choose verified matches; others won’t care. The point is—you decide who feels right for you.

How long does it last?

12 months. After that, your badge expires and you can choose to renew. Think of it like a passport or TSA PreCheck—safety checks aren’t forever, they need refreshing.

Why every year? Isn’t that overkill?

Safety is our top priority, and annual re-checks are the norm everywhere from airport security to global visas. Life changes, records change, and keeping Cleared to Roam current is what makes the badge meaningful.

Why is this a paid feature?

Because trust runs through official channels. Governments and courts charge fees to access records, and our provider runs those checks securely. Apple and Google also charge app store processing fees. That’s the process behind your Cleared to Roam™ badge. What you’re really unlocking isn’t paperwork — it’s access. A visible stamp that connects you with other Roamers who’ve done the same, and a community where trust isn’t assumed, it’s earned.

What criteria makes someone "Cleared to Roam"?

Roamate’s third-party provider checks for serious offenses, such as violent crimes, sexual offenses, crimes involving children, financial fraud, stalking, weapons offenses, home invasion, or recent drug-related felonies. Minor, non-violent misdemeanors from over 7 years ago typically won’t disqualify you. Please carefully review the full terms and disclaimers of Cleared to Roam.

If my background check doesn't qualify me for Cleared to Roam, can I appeal or get a refund?

No. Decisions are final and fees are non-refundable once the check begins (unless required by law or by Apple/Google policies). Before you even start, we require you to review the disqualifying conviction categories and confirm they don’t apply to you. That way there are no surprises later. For the full list of disqualifying categories and refund rules, please carefully review the full terms and disclaimers of Cleared to Roam.

What if I change my mind after starting the process?

Once a check begins, it can’t be cancelled or refunded (unless required by law). If you’re not sure, wait until you’re ready—because once the process starts, it runs automatically.

That said, if you pause mid-application, you can save your spot and pick it back up later to finish.

Does Cleared to Roam continuously monitor user behavior?

No. It’s a snapshot that’s valid for 12 months—no continuous monitoring. Please carefully review the full terms and disclaimers of Cleared to Roam.

Does a badge guarantee someone’s safe?

No. It’s a signal, not a promise. Passing today doesn’t mean someone will never make a bad choice tomorrow. Always use judgment—badge or not.

How do I verify my identity or get "Cleared to Roam"?

Go to Subscription Plans, select “Add-On Background Check,” and and you will be guided through the steps including selecting your country. You will be instructed to complete the process via email. Once passed, your badge appears prominently on your profile, and you unlock access to other roamers who are also Cleared to Roam. Please carefully review the full terms and disclaimers of Cleared to Roam.

How secure is my personal information during verification?

All checks are discreetly handled by our trusted third-party verification provider. Roamate™ keeps pass/fail + timestamp, not your sensitive information, and we don’t sell your data. Regional laws (EEA/UK) apply—see terms. Please carefully review the full terms and disclaimers of Cleared to Roam.

How is my data handled internationally?

In regions like the EU/UK, the check is only run with your explicit consent. Roamate never stores your full record—just a pass/fail result and timestamp.

Does Roamate verify users' photos or identities beyond the Cleared to Roam option?

Yes, in some instances for checks outside of the U.S., our third-party background check provider will require ID verification.

If I have Cleared to Roam, can I lose that status later?

Yes—Roamate reserves the right to revoke Cleared to Roam status if new information arises or safety concerns are identified. Please carefully review the full terms and disclaimers of Cleared to Roam.

What if someone bad gets verified, then does something unsafe?

Cleared to Roam™ is one layer of trust, not a lifetime pass. If new safety issues are flagged, Roamate can revoke a badge. And as always, we encourage you to report concerns—community safety is a shared effort and our top priority. Please carefully review the full terms and disclaimers of Cleared to Roam.

How does this compare to dating/travel apps that don’t offer criminal checks?

Most apps stop at photo uploads or simple ID verification. Roamate is the first travel platform to offer a criminal-records verification badge. It’s about raising the bar for trust—because travel isn’t just a swipe.

What if Cleared to Roam isn’t available in my country yet?

Coverage varies by country—check the timeframes list below to confirm availability before starting. Please review Countries & Processing Times

Where can I see how long verification takes for my country?

Please click the link below to view a list of countries and their estimated turnaround times for background check completion. All timeframes are measured in business days and are subject to change depending on local government processing times. Please review Countries & Processing Times

End The Solo Tax™

What is “End the Solo Tax™”?

End the Solo Tax™ is the movement at the heart of Roamate.

For decades, the travel industry has quietly charged solo travelers more — not just in money, but in access, safety, and emotional energy. Hotels, cruises, and tours were built for pairs. If you don’t show up with one, you pay more, carry more, and navigate more — alone. That’s the Solo Tax.

Roamate was built to end it. Not by replacing solo travel, but by reframing it. By giving solo travelers the power to split costs, match with people who roam like they do, and finally step into a system that was designed for them, not against them.

This is a cultural correction. It’s saying: independence shouldn’t come with a penalty.

End the Solo Tax™ isn’t about cheaper trips. It’s about fairer trips. It’s about giving 200M+ solo travelers the tools, language, and community they’ve never had — until now.

What is the Solo Tax?

The Solo Tax isn’t always about money — it’s about the cost of being left out of a system that was never built for one. Hotels, cruises, tours, and even drivers were priced for pairs from the start. If you don’t have someone to split with, you pay more: financially, logistically, and emotionally.

Am I really paying for two?

Not exactly — you’re paying more than one. Most hotel rooms, cruise cabins, tours, and transport were designed around double occupancy or two-person minimums. So unless you’ve got a built-in plus-one, you’re covering the full cost. That’s the Solo Tax — and yes, it’s real.

But airfare is per person, right?

Yes — flights are one of the few things that are per-person. But trips aren’t just flights. Rooms, cabins, safaris, tours, guides, even car hires often assume two. That’s why the Solo Tax stacks up fast.

Isn’t solo travel just a choice?

Totally. Roamate isn’t here to replace independence. We’re here to enhance it. You keep your freedom — we just give you the option to split smarter and roam safer when you want.

Why call it a “tax” if it’s not literal?

Because it’s systemic. Like the “pink tax” or “glass ceiling,” it’s shorthand for a pattern that solo travelers have been paying into for decades without a name. We trademarked it because it deserves one.

Isn’t this a bit dramatic?

It’s not drama. It’s math. Cruise lines openly charge 100–200% more for solo cabins. Tours apply “single supplements.” Hotels rarely discount for one. That’s not exaggeration — that’s the Solo Tax in action.

Are you blaming hotels and tour operators?

We’re not blaming. We’re building. The travel industry was built around couples and groups. We’re creating a way for solo travelers to split, connect, and roam differently — on their own terms.

Trip Planning & RoamList

Can I post my own trip ideas on Roamate?

Absolutely—that’s exactly what RoamList is for. Post trips you're dreaming of or browse and join trips posted by other Roamers.

Can I join trips already booked or only new trips?

Both! Browse existing trips or post your own. Join or create—your choice.

How exactly does Roamate help me split travel costs?

We clearly show your exact share upfront. No calculators, no confusion—just transparent splitting.

Does Roamate handle refunds or cancellations?

No—all financial arrangements, cancellations, and refunds are managed directly between travelers.

What if plans change after we’ve agreed on a trip?

All changes, cancellations, and financial negotiations happen directly between Roamates. Roamate does not facilitate trip adjustments.

Does Roamate store my credit card or payment details?

No—Roamate never stores payment or financial information since all financial transactions occur directly between Roamates.

Can Roamate help if a Roamate doesn’t pay their share after the trip?

No—while we encourage clear agreements, all financial arrangements and disputes are directly between travelers.

How detailed should my RoamList trip postings be?

The clearer your details, the easier it is for others to decide if it’s a good fit. We recommend specifying trip dates, style, budget range, and planned activities.

Can I edit or remove a trip posting once it’s live?

Yes—you can edit or delete your trip postings anytime directly within the app.

Community & RoamBoard

What is RoamBoard?

RoamBoard is your visual travel community—Pinterest meets Facebook groups meets travel blogs. Share inspo, ask questions, and connect.

How do I start a conversation or post recommendations on RoamBoard?

Just jump in—ask questions, post recs, or share insights anytime. It's your travel community.

Is RoamBoard moderated?

Yes, actively moderated to maintain a trusted, safe, and welcoming space.

How do I save RoamBoard posts into my RoamPlanner?

One tap saves your favorite inspiration posts right into your personal RoamPlanner.

What are the guidelines for messaging other Roamates?

Be respectful, honest, clear, and considerate. Harassment, inappropriate language, or spamming violates our guidelines.

What behaviors can get a user banned from Roamate?

Users may be banned for harassment, threats, inappropriate behavior, fraud, or violating community standards. Please see our Terms for full details.

What happens if I block someone on Roamate?

interacting with your posted trips and content.

Payments & Cost‑Splitting

Can Roamate guarantee my Roamate will pay?

No. All financial agreements are strictly between you and your Roamate. Roamate does not guarantee, enforce, or collect payments on your behalf. As outlined in our Master Terms of Service, you assume full responsibility for any cost-sharing arrangements you enter into.

Does Roamate process payments or refunds between travelers?

No. Roamate is a connector, not a payment platform. We don’t hold, escrow, or transfer money between users, and we don’t provide refunds. Any refunds or disputes must be handled directly between you, your Roamate, or your travel providers. Please review our Master Terms of Service for the full disclaimer.

Can I use PayPal/Wise/Venmo for my share?

Roamate does not monitor or manage these transactions, and any risks or disputes are solely yours to manage, as detailed in our Master Terms of Service.

Can Roamate help if my Roamate scams me?

We don’t mediate payments or disputes. If you believe you’ve been defrauded, please report the user in-app and pursue resolution through your payment provider or local law. We take fraud seriously and may suspend or remove accounts, but financial recovery is outside our scope. Please refer to our Master Terms of Service.

What happens if a Roamate cancels last minute?

Travel plans can change. Roamate doesn’t mediate cancellations, penalties, or costs between travelers. If a Roamate backs out, you are solely responsible for handling your own bookings and any related costs. For full details, please review our Master Terms of Servi

Am I responsible for my own bookings?

Yes. Always. Flights, hotels, tours, visas, insurance — every booking is your responsibility. Roamate is the matchmaker, not the travel agent. As outlined in our Master Terms of Service] you assume all risks and costs for your own travel arrangements.

Can Roamate help with travel related refunds?

No. Roamate never holds funds, does not issue refunds, and does not mediate payment disputes. Any refunds or credits must be handled directly with your airline, hotel, or travel provider. Please see our Master Terms of Service for the full refund and liability disclaimer.

Subscriptions & Premium

If I cancel my subscription, do I get a refund?

All purchases are final and non-refundable unless required by law.

U.S. subscribers in certain states (including California, New York, Illinois and others): you may cancel without penalty within three business days of purchase. In the event of death or permanent disability, your estate may request a prorated refund.

International subscribers:
• Weekly plans: refundable within 6 days of purchase, minus the portion used
• Monthly or longer plans: refundable within 14 days of purchase, minus the portion used
• Renewals are non-refundable

Refund requests must be submitted through the platform you used to purchase (Apple or Google Play).

How do I cancel a subscription?

Apple App Store: Settings > Apple ID > Subscriptions
Google Play: Google Play > Menu > Subscriptions
Other platforms: follow the instructions provided at purchase

You will keep access until the end of your billing period, but no prorated refunds are issued.

Does deleting my account cancel my subscription?

No. Deleting your account or removing the app from your phone does not cancel your subscription. You must cancel directly through Apple or Google Play to stop future charges.

What happens to my matches if I downgrade or cancel?

You’ll keep access until the end of your paid period. Once it expires, you’ll lose premium features like messaging initiation or expanded insights, but your core account, profile, and existing matches will remain.

Do subscriptions renew automatically?

Yes. All subscriptions auto-renew at the end of each billing cycle (monthly, annually, etc.) unless you cancel in advance. Renewal charges are billed at the then-current rate.

Are there free trials?

Sometimes. If we offer a trial, your subscription will automatically convert to a paid plan at the end of the trial unless you cancel before it ends. Roamate may limit free trials to new users or adjust offers at our discretion.

What about one-time purchases like Cleared to Roam™?

One-time in-app purchases (like Cleared to Roam™) are billed separately and are non-refundable, unless required by law, once the process begins. The fee is for the verification process, not the result. Full details are in the Master Terms of Service.

If I move to another country, will my subscription price change?

Possibly. Prices may adjust for local taxes, currency, or app store policies. You’ll always see the current subscription price in your Apple/Google account before renewal.

Technical Support & General Use

Does Roamate provide visa or passport assistance?

No—you’re responsible for your travel documents and visas. Always confirm entry requirements for your destinations.

Does Roamate provide travel insurance or recommend insurance providers?

Roamate does not provide travel insurance. We strongly recommend purchasing travel insurance separately for your own protection.

Can I have more than one account?

Nope. One Roamer = one account. Duplicate, fake, or misleading accounts may be removed under our Master Terms of Service. Keeping it simple keeps the community safe.

What happens if I give false information?

Honesty isn’t optional here. Misrepresenting your name, age, identity, or background can result in suspension or termination. Trust only works if we all start from the truth.

Does Roamate charge a fee or is it free to use?

Roamate is free to download and use. Optional premium features and Cleared to Roam™ verification carry clearly-marked fees.

Can I use Roamate outside my home country?

Absolutely. Roamate is global—match and roam wherever you choose to travel.

Is there a desktop version or just the app?

Roamate is exclusively app-based—designed specifically for seamless on-the-go roaming.

The app keeps crashing—what should I do?

Try reinstalling the app first, and ensure you’re using the latest update. If issues persist, contact support@roamateapp.com.

I can’t upload photos or media—what do I do?

Check app permissions first—ensure Roamate has permission to access your camera and gallery. Still having trouble? Reach out for quick support at support@roamateapp.com.

What if I lose access to my account?

Email us at support@roamateapp.com with the details tied to your profile (name, registered email, etc.) and we’ll help you get back in.

hy can’t I see matches or features I paid for?

A few common reasons:

Your subscription expired or wasn’t renewed
There was a billing hiccup with Apple or Google
You’re logged into the wrong account

Check your subscription status in your App Store settings first. If it still looks off, reach out to support@roamateapp.com and we’ll investigate.

What if I have technical problems?

Reach out at support@roamateapp.com—we respond quickly to keep you roaming smoothly.

Safety, Security & Privacy

Does Roamate share my exact location with other users?

Never. Your profile shows only your city, state, and country. Roamate will never reveal your exact address or live location. Your safety is non-negotiable.

How does Roamate support my safety?

We design Roamate with safety in mind: clear Safety Guidelines, in-app tools to block or report, and optional Cleared to Roam™ verification for extra trust. But safety is shared — we provide the tools, you use your judgment.

Does Roamate guarantee my safety?

No. Roamate is a platform, not a security service. Cleared to Roam™ is a trust signal, not a guarantee. Always meet in public first, message before you travel, and trust your instincts. If you ever feel unsafe, contact local emergency services immediately.

How do I report or block someone?

Every profile, chat, and trip post has Report and Block options. Reports are confidential, reviewed quickly, and taken seriously. Blocking immediately stops all contact.

Will the other person know if I report them?

No. Reports are always confidential. They’ll never be told you flagged them.

What happens after I report someone?

Our team reviews reports against Roamate’s Community & Safety Guidelines. Depending on what we find, we may remove content, restrict features, or suspend accounts. Action isn’t guaranteed—but every report is taken seriously.

Does Roamate monitor users in real time?

No. We don’t track, monitor, or intervene in your live interactions. You are always in control of who you match with, message, or travel alongside.

How is my data protected?

We only collect what’s needed for your profile, matching, and trips.
Sensitive checks like Cleared to Roam™ are handled by a licensed provider; we store only a pass/fail result + timestamp.
We never sell your personal data for advertising.

Full details are in our Privacy Policy.

How is my data handled internationally?

If you’re in the EU/UK, checks only run with your explicit consent. International transfers use legal safeguards (like SCCs or the UK IDTA). Outside the EU/UK, availability depends on local law.

What should I do in an emergency?

Roamate is not an emergency service. If you feel unsafe or in danger while traveling, call local emergency services immediately.

Does Roamate sell my data?

No. Roamate does not sell or share your data for ads. Period.

Who can see my profile information?

Only what you choose to make public: your first name, city/country, travel preferences, compatibility tags, and any posts you make on RoamList or RoamBoard. Exact addresses, live locations, or private details are never shared.

Can I delete my account and data?

Yes. You can delete your account in-app. Most of your data is removed or de-identified within 90 days. Some limited data may be retained for fraud prevention or legal requirements.

Is my messaging private?

Yes — but with two exceptions:

If a conversation is reported, we may review it for safety enforcement.
If legally required, we may disclose content to authorities.

Otherwise, your chats stay between you and your Roamate.

Can I delete my Roamate account and data permanently?

Absolutely—delete your account anytime in your profile settings. Your personal data is permanently removed according to our Privacy Policy. For further assistance, email privacy@roamateapp.com.

Will Roamate notify me if there is a security breach involving my data?

Yes—we will promptly inform all affected users in compliance with applicable laws and our Privacy Policy.

Does Roamate comply with GDPR or other international privacy standards?

While Roamate respects and follows applicable privacy laws. We respect your privacy rights and offer clear data protections. Please see our Privacy Policy for full details.

Does Roamate guarantee border entry or visas?

No. Even if you’re Cleared to Roam™, you may still face restrictions from border control, visa requirements, or government lists. You’re responsible for your own travel documents and compliance.

What if global events disrupt my travel?

Roamate can’t predict or prevent pandemics, natural disasters, political unrest, or border closures. Always check official advisories and consider travel insurance.

Does Roamate provide medical, accessibility, or insurance coverage?

No. Roamate does not provide medical support, accessibility services, or insurance. You’re responsible for your own health needs, accessibility requirements, and insurance coverage. Always communicate clearly with your Roamate if you have special needs.

Legal & Terms

Who owns the content I post on Roamate?

You retain ownership, but by posting, you grant Roamate a worldwide, royalty-free, perpetual license to use, display, adapt, and distribute that content.

How do I report copyright or intellectual property violations?

Submit a detailed DMCA-compliant notice directly to legal@roamateapp.com.

How often does Roamate update its Terms of Service or Privacy Policy?

We update these policies periodically as needed and clearly notify users about significant changes.

Can Roamate help in legal disputes with another traveler?

No. Roamate connects travelers — we don’t arbitrate, litigate, or step into legal battles. If you have a dispute, it’s between you and your fellow Roamer to resolve, either directly or through the proper local legal channels. Please review our Master Terms of Service, which make clear that Roamate isn’t a party to your travel agreements and assumes no liability for disputes.

How can I contact Roamate’s legal team?

Roamate, Limited

Attn: Legal Department
714 Sassafras Street, Erie, Pa 16501
Email: legal@roamateapp.com