Safety Guidelines

These guidelines are provided to help users make informed, responsible decisions when choosing to travel with someone they have met through the Roamate™ platform. While these recommendations are based on expert practices, they do not eliminate risk. Roamate does not screen users, supervise interactions, or guarantee safety.

Users are solely responsible for their own conduct, decisions, and safety while using the platform and while traveling.

1. Confirm Identity via Live Video Call
   Conduct a real-time video call before agreeing to travel with another user. Ask them to show identification and discuss your mutual expectations and plans. This step helps confirm their identity and reduces the risk of misrepresentation.
2. Verify Social Media or Public Presence
   Review the user’s online presence across platforms such as Instagram, Facebook, or LinkedIn. Look for consistent names, photos, and timelines that indicate authenticity.
3. Do Not Send Money to Other Users
   Roamate does not facilitate or mediate payments between users. Never send funds directly to another user via apps like Venmo, PayPal, Zelle, or wire transfer. All shared expenses should be paid directly to the supplier (e.g., hotel, airline) using split payment methods whenever available.
4. Use Secure, Traceable Payment Methods
   Pay only verified vendors and retain all receipts. Consider using services that offer card masking or purchase protection to reduce the risk of fraud. Always screenshot and save confirmation details.
5. Ensure Both Travelers Are on the Reservation
   When booking shared accommodations, both parties should be listed on the reservation record. This ensures mutual access and avoids disputes or safety issues during check-in.
6. Exchange Emergency Contacts
   Each traveler should provide a trusted emergency contact in writing. Include their name, relationship, and phone number.
7. Share Your Full Itinerary With Someone You Trust
   Send your full travel plan, including lodging and transportation details, to a friend or family member. Enable location-sharing apps (such as Life360, Find My, or TripIt) and agree on daily check-ins during the trip.
8. Set Personal Boundaries in Advance
   Discuss sleep preferences, space sharing, budgeting, alcohol consumption, and quiet hours before committing to travel. Confirm these expectations in writing via chat, text, or email to prevent misunderstandings.
9. Have a Contingency Plan
   Research alternative lodging or transit options in advance. Maintain access to an emergency fund or backup credit card in case you need to modify your plans or exit the situation.

10. Control Your Own Transportation
    Always book your own arrival and departure transportation. Avoid relying on another traveler to pick you up or drop you off, especially in unfamiliar destinations.
11. Limit and Secure Valuables
    Travel with only essential valuables. Use a lockable suitcase or secure hotel safe for passports, medications, cash, and electronics.
12. Practice Situational Awareness
    Avoid overconsumption of alcohol and be alert to your surroundings. Never leave your drink unattended or accept substances from someone you don’t know well.
13. Trust Your Instincts
    If a situation feels unsafe or uncomfortable, remove yourself immediately. Your safety takes precedence over social expectations or politeness.

14. Use Roamate’s In-App Reporting Tools
    Report concerning behavior through Roamate’s in-app Report or Block feature. This helps protect the community and enables internal review of user behavior.
15. Contact Local Authorities for Emergencies
    In the event of physical danger, harassment, or suspected criminal activity, contact local law enforcement or emergency services immediately. Roamate cannot provide real-time intervention.

These safety recommendations are not exhaustive, and following them does not guarantee safety. They are provided for general informational use only. Roamate, Limited:

• Does not conduct background checks on users (unless otherwise disclosed with a third-party provider),
• Does not facilitate payments between users,
• Does not verify identities or monitor interactions,
• Does not supervise travel, and
• Disclaims any and all duty of care owed to users under any theory of law or equity.

By using Roamate, you agree to travel and interact at your own risk. Roamate disclaims any liability for personal injury, theft, property loss, emotional distress, illness, death, or any other harm arising from user interactions or travel arrangements. This limitation of liability applies to the fullest extent permitted by law and is further reinforced by the Terms of Service and Risk Acknowledgment you agreed to at account creation and before any proposed in-person meeting.

If you cannot accept these terms, do not use the platform for travel coordination.